​

Terms & Conditions Definitions

“Contract” means a contract for the hire of services by the acceptance of an order / cleared funds deposit
“Equipment” means the equipment described or any individual item thereof
.“DJ” means Disc Jockey
“Assistant” means a member of Wonderland Events
“Hirer” means the hirer, whether it is a company or individual, of services from Wonderland Events.
 

1. Your DJ is entirely self-contained with a complete set of sound, lighting and music if that is what you booked. The client should supply a minimum of two 13 amp 240-volt sockets on a minimum 16 amp supply at the working position and a clear solid level working space to accommodate the equipment, with ample height (minimum 3 metres) for lighting. This is particularly important in marquees.

2. It is the responsibility of the client to ensure that the electrical supply is safe, properly earthed and supplied at the correct voltage. Our staff and DJs will not connect to an electrical supply, which they consider to be anything less than totally safe.

3. The DJ will play from a previously agreed playlist, this must be submitted 7 days prior to your event and we will accommodate requests throughout the night wherever possible.

4. The DJ may play on later than contracted if requested by the customer. In these circumstances, the customer must pay the DJ for the extra time when the request is made, in cash in full. Additional hours will be charged at a rate of £50 per half hour

5. Wonderland Events usually requires a minimum of 1 hour to set up before the start of the event, and a minimum of 1 hour to pack away at the end of an event. It is the client’s responsibility to check with the function venue that this time is available before booking. Set-up fees are included in our prices.

6. If a venue is in an unusual location and does not have a sufficient loading space or has any other limitations, these must be discussed with us before booking as these issues could affect the cost of the disco. It is the client’s responsibility to check with the venue about said factors.

7. Should the client instruct that the equipment is to be installed early on in the day and left on site, without wishing to pay Wonderland Events staff being in attendance throughout the day, the safety and security of the equipment shall be at the client’s own risk. The client must safeguard against theft, damage, third-party liability and other risks whilst the equipment is in their charge. The client should contact their insurers to ensure that they have adequate cover, the minimum requirement being the replacement value of the equipment, which could be in excess of £20,000.

8. Bookings are only confirmed when the client’s non-refundable deposit has cleared at our bank. The balance on the account is due 4 weeks before the date of the event unless pre-arranged. Any changes to the agreement must be confirmed in writing by both sides. Cancellation of a confirmed booking may only be made in writing. Bookings can be cancelled by telephone but must be confirmed in writing.

9. In the event of a cancellation by the client, or the event does not take place for any reason then the full payment will be sought if cancellation is made within 28 days of the performance date.

10. Wonderland Events will use its best endeavours to attend the function. Should they be prevented from attending for any reason, including accident or sudden illness, then the CLIENT will receive a full refund of all monies paid to Wonderland Events for that function, however, Wonderland Events will not incur any additional liability for non-appearance.

11. Some venues do not allow the use of bubble, snow or smoke/ fog machines please check with the venue before requesting any of the above as Wonderland Events will not be held responsible for any charges incurred by the venue.

12. All equipment used and practices adopted to conform to Health and Safety legislation and recommendations, and all equipment is serviced and tested to PAT and EMC electrical safety regulations.

13. The client has the right to control the volume within the limitations of the equipment. 

14. The DJ and Assistants shall be deemed to be under the direction and control of the client and shall be regarded as the servant or agent of the client, who alone shall be responsible for any claims arising from the placing or operation of the equipment.

15. Where the DJ or assistant is required to be at the venue for 7 hours or more including setting up and strike times, a full hot meal should be provided. Should no arrangements be made to feed the DJ and Assistant, they will leave the site for a reasonable time to obtain a meal, the cost of which will be borne by the client.

16. The client is responsible for safeguarding the equipment of Wonderland Event and any equipment supplied by contractors to Wonderland Events and is expected to reimburse for any losses, damages, breakages or injuries.

17. Limit of Liability. In the unlikely circumstances of an unsatisfactory or incomplete performance, the liability of Wonderland Events shall not exceed the individual fee payable for the specific item charged for that individual event on that date.

18. Whilst every effort is made to ensure a smooth running of all events, Wonderland Events cannot be held responsible or liable for circumstances beyond their control including Force Majeure, weather, road traffic incidents, natural disasters, acts of terrorism, war, civil war, rebellion and revolution.

19. Wonderland Events shall not be liable for the following loss or damage howsoever caused and even if foreseeable by or in contemplation of Wonderland Events: loss of profits, business, revenue, goodwill or anticipated savings whether sustained by the hirer or any other person, or special, indirect or consequential loss, other than direct physical damage to tangible property of the hirer or any other person, or any loss arising from any claim made against Wonderland Events by any other person.

20. The client engaging in Wonderland Events and Wonderland Events accepting the engagement confirms acceptance of all these terms and conditions by signing the agreement. ​