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Privacy Policy

Last updated: March 2026

1. Who we are

Wonderland Events UK is a DJ and entertainment services business based in St Albans, Hertfordshire, England. We provide DJ hire for weddings, private parties, corporate events and other occasions across Hertfordshire, London and Essex.

Business name: Wonderland Events UK Trading address: St Albans, Hertfordshire, England Email: info@wonderland-events.co.uk Phone: 01727 482008 Website: www.wonderland-events.co.uk

We are the data controller for the personal information we collect about you. This means we decide how and why your personal data is used.

2. What information we collect

We may collect and process the following personal data about you:

Information you give us directly:

  • Your full name

  • Email address

  • Phone number

  • Event date, venue and type

  • Music preferences and playlist requests

  • Any other information you choose to provide via our contact form, enquiry emails or booking portal

Information collected automatically when you visit our website:

  • Your IP address

  • Browser type and version

  • Pages visited and time spent on our website

  • Referring website address

3. How we collect your information

We collect personal data in the following ways:

  • When you complete the enquiry or contact form on our website

  • When you email us directly at info@wonderland-events.co.uk

  • When you contact us via phone, WhatsApp or social media

  • When you use our online client booking portal at wonderlandeventsbookings.co.uk

  • Automatically through cookies and analytics tools when you browse our website

4. How we use your information

We use your personal data for the following purposes:

PurposeLegal basis

To respond to your enquiry about our servicesLegitimate interests

To provide a quote for DJ hireLegitimate interests / Contract

To fulfil a booking and deliver our services to youContract

To process payments and issue receiptsContract / Legal obligation

To send you event planning information and remindersContract

To send you occasional marketing emails about our servicesConsent

To improve our website and understand how visitors use itLegitimate interests

To comply with legal and regulatory obligationsLegal obligation

We will never use your personal data in a way that is incompatible with the purpose for which it was collected without first informing you.

5. Who we share your information with

We do not sell, rent or trade your personal information to third parties.

We may share your information with:

  • Our booking and payment platform (wonderlandeventsbookings.co.uk) — to manage your event details, contracts and payments

  • Email service providers — to send you booking confirmations and event communications

  • Analytics providers (such as Google Analytics) — to understand how our website is used. This data is anonymised where possible

  • Legal and regulatory authorities — where we are required by law to disclose your information

All third parties we work with are required to keep your information secure and to use it only for the purposes we specify.

6. Cookies

Our website uses cookies — small text files stored on your device — to help the site function properly and to understand how visitors use it.

We use the following types of cookies:

  • Essential cookies — required for the website to function. You cannot opt out of these.

  • Analytics cookies — used to collect anonymised information about how visitors use our website (e.g. Google Analytics). These help us improve our site.

When you first visit our website, you may be asked to accept or decline non-essential cookies. You can also manage cookie preferences at any time through your browser settings.

For more information about cookies, visit www.aboutcookies.org.

7. How long we keep your information

We keep your personal data only for as long as necessary for the purposes set out in this policy, or as required by law.

Type of dataRetention period

Enquiry data (no booking made)6 months

Booking and contract records7 years (legal/financial obligation)

Payment records7 years (HMRC requirement)

Marketing consent recordsUntil you withdraw consent

Website analytics data26 months (Google Analytics default)

After these periods, your data will be securely deleted or anonymised.

8. Your rights

Under UK data protection law (UK GDPR and the Data Protection Act 2018), you have the following rights regarding your personal data:

  • Right to access — you can request a copy of the personal data we hold about you

  • Right to rectification — you can ask us to correct inaccurate or incomplete data

  • Right to erasure — you can ask us to delete your personal data in certain circumstances

  • Right to restrict processing — you can ask us to limit how we use your data

  • Right to data portability — you can request your data in a machine-readable format

  • Right to object — you can object to us processing your data based on legitimate interests or for direct marketing

  • Right to withdraw consent — where we rely on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at: info@wonderland-events.co.uk

We will respond to all requests within one calendar month. We will not charge a fee for exercising your rights unless your request is clearly unfounded or excessive.

9. Marketing communications

If you have given us your consent, we may send you occasional emails about our services, availability and promotions.

You can unsubscribe at any time by:

We will never send you unsolicited marketing without your prior consent.

10. Data security

We take the security of your personal data seriously. We use appropriate technical and organisational measures to protect your information from unauthorised access, loss, destruction or alteration.

These measures include:

  • Secure (HTTPS) connections on our website

  • Password-protected access to our booking systems

  • Restricted access to personal data on a need-to-know basis

However, no method of transmission over the internet is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.

If you believe your personal data has been compromised, please contact us immediately at info@wonderland-events.co.uk.

11. Links to other websites

Our website contains links to external sites, including our booking portal at wonderlandeventsbookings.co.uk and our social media profiles. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to read the privacy policies of any external site you visit.

12. Children's privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from children under the age of 13. If you believe a child has provided us with their personal data, please contact us and we will delete it promptly.

13. Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page shows when it was last updated. We encourage you to review this policy periodically.

If we make significant changes that affect how we use your personal data, we will notify you by email where we hold your contact details.

14. How to complain

If you are unhappy with how we have handled your personal data, please contact us first at info@wonderland-events.co.uk and we will do our best to resolve your concern.

If you remain unsatisfied, you have the right to lodge a complaint with the UK's data protection regulator:

Information Commissioner's Office (ICO) Website: www.ico.org.uk Helpline: 0303 123 1113 Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

This privacy policy was written for Wonderland Events UK and is governed by the laws of England and Wales.

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